| FAQ -Translate |
|
| Q1: I can't launch Instant Spanish. |
| Q2: I
got the error message "Nothing Translated". |
| Q3: Instant Spanish freezes while a translation is in
progress. |
| Q4: Instant Spanish freezes
while translating. |
| Q5: When I translate a
document, styles like align left, bold, and so on are lost. |
|
|
Q1:
I can't launch Instant Spanish.
A1: Please try the following
procedure:
(1)Restart Windows once. If it doesn't
work,
(2)Remove Instant Spanish from your
PC.
(3)Restart
Windows.
(4)Install Instant Spanish
again.
(5)Restart Windows.
If you still have the problem, please contact us
with;
(1)Version of Instant Spanish in [Help]-[About
Trans]
(2)Operating system on your
computer
(3)Error message(s) (if any)
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Q2:
I got the error message "Nothing Translated."
A2: Please confirm your sentence has a period
at the end.
If it does, try the following sentence:
"This is a
test."
If you can't translate the sentence, please contact
us with the following information:
(1)Version of
Instant Spanish
(2)Operating system on your computer.
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Q3:
Instant Spanish freezes while a translation in
progress.
A3: Please
contact us to order an upgrade to the most recent version of Instant Spanish.
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Q4:
Instant Spanish freezes while translating:
A4: Please try the following;
-In a new
document, type "This is a test." and translate it.
If you can translate it, maybe your document is causing the problem. Please
divide the document in several parts, for example, chapter by chapter or
paragraph by paragraph. You can estimate the location of the problem text that
is causing the program to freeze by the completed percentage of the translation
before Instant Spanish freezes.
Occasionally, a very complicated sentence
structure may cause Instant Spanish to freeze.
Please check the chapter in
our manual called "Optimizing Translation" for details on how to generate the
best possible translation quality.
-If you can't translate "This is a test.", please try using Instant Spanish
by itself, NOT from within your word processor.
-If it doesn't work, please re-install Instant Spanish.
-If it still doesn't work, contact us with the following
information:
(1)Version of Instant Spanish in [Help]-[About
Trans]
(2)Operating system on your computer
(3)Error message(s) (if
any)
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Q5: When I translate a document, styles like align left, bold, and
so on are lost.
A5: Instant
Spanish most recent versions have been enhanced to
maintain formatting information.
If you a user of older version, please contact us to
upgrade to the current version, since older versions will not preserve document
formats. |
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